SuperValu Careers

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:
- 2 years` experience in a customer service facing role is desirable
- Excellent communication skills
- The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
- The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:
- Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
- Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
- Set the standard for other employees in relation to rotation, merchandising and facing off
- Assist in the induction, training and development of employees
- Deal with all customer queries efficiently, professionally and consistent with store policy
- Engage with new initiatives and embrace new ways of working.

Checkout Supervisor Opportunity, Moriarty`s Super Valu, Skerries, Co. Dublin.

The Moriarty Group is an Irish owned company involved in both the Retail Grocery and Hospitality Industries. The company`s portfolio currently comprises of three large Super Valu Supermarkets in Balbriggan and Skerries in North County Dublin and Palmerstown, Dublin 20. The company also owns two 4* Hotels, the Bracken Court Hotel, Balbriggan, North County Dublin, and the Courtyard Hotel, Leixlip, Co. Kildare. The company currently employee`s approximately 550 people.

The Moriarty Group of Super Valu's are 3 of the largest Super Valu stores in the Dublin area. We are currently seeking to recruit an experienced Checkout Supervisor to join our checkout management team on a part-time/flexi basis in our Skerries Store.

If you have a minimum of 2 years` experience supervising a busy checkout department within a fast-paced retail grocery environment and if you share our passion and enthusiasm for customer care this could be an excellent opportunity for you.

The Role:

This is a part-time flexi position, working an average of 30-32 hours per week, 3-4 days over 7 to include weekdays, weekends, and public holidays - (candidates must be available to work a mix of both early and late shifts).

Main Duties:

• Work in conjunction with the checkout manager and supervisory team on the day-to-day management of this busy checkout department.
• Ensuring the smooth running of the department while on duty.
• Supervision of a team of up to 8/10 people when on duty.
• Queue management.
• Ensuring all staff have the tools required to complete their role.
• Covering the customer service desk by assisting customers with questions/queries.
• Overseeing the store end of the home delivery service.
• Departmental housekeeping duties.
• Ensuring that all legislation relevant to the department is adhered to.
• Staff training and development.
• Stepping in to cover a till point at busy times (if and when needed) or on days when you are not on supervisory shifts.
• Assisting the store manager in other areas of the store if/when required.
• Ensuring COVID-19 procedures compliance.

Requirements:

• Must have at least 2 years` experience within a busy retail grocery environment.
• Previous experience working within a Super Valu/Centra property would be desirable but is not essential.
• Must be experienced in using a till/cash register system.
• Must be able to remain calm in a busy environment.
• Must have experience in a front-line role - looking after customers.
• Must have strong people management skills.
• Must be fluent in the English Language both written and spoken.
• Must be able to multi-task.
• Must have strong communications skills.
• Must have strong organisational skills.
• Must have staff training & development experience.
• Must be able to work as part of a team and on own initiative.
• Must be available for early starts (7.00/8.00am), late finishes (10.00pm) and weekend work.